SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.stasiunakihabara.id
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
J’aime bien mais c serrer au niveau des épaules et on vois les couture à l’œil nue
Took a very long time to arrive. Possibly ran into issues but couldn't find out. Isn't exactly as photos, but knew that from reviews. Waist is a bit high for me, but looks like it can be altered easily. Good for price
Super dress!!! I love him very much!
Bieeen
Everything is perfect, the wig is great (a little boring to untangle), the outfit is perfect! By cons, I had to add scratch at the belt otherwise it was too big .. Very disappointed with the greenhouse head .. But otherwise, cosplay pleasant to wear!
Happy I actually got my item
הקוספליי dazzling!! Invited size m and it rose leaves very good only שקצת hard to pick up the hands that it can להקרע but in total all clothes really good וממליצה heat!❤
Until I can not unpack and try on, but it came to everything that was supposed to be. It pleases ~
Like in the picture, my daughter enchanted, he's already the second Cosplay he bought from this salesman and very well both
Spectacular
Size not as advertised, and reutrning goods very difficult. I had a 'timeout' on retruning the goods, even while arranging return. I now have no product, and my money has been taken because I have returned the goods already. The only thing I now have to show for my funds is a return receipt. I will never buy from this store again, and advise everyone to make sure the money you pay Ali can be missed -y ou will never see it again, whether you're satisfied or not. The dispute process is horribly slanted against the consumer.
Pretty accurate but it was smaller then expected. Other than that it’s pretty nice quality. The headband is not what it shows in the photos
He Red funny good I need dropsy ั่ง ทำที ่ new dress watch small headband hair over size Real two inch need extended stitching-out overall neat work studs loose need dropsy ั่ง bossed for this price, it available ISL
Everything is well sewn, but the horns on the bezel do not hold
The cosplay is beautiful, I size S I took L. The dress is quite short but of good quality. The tights are very soft. I advise to buy another head because this one does not match 002. Fast delivery, I recommend.
I received a different product from what I ordered, not at all like the image neither in colors nor in items
Products all lacked
Taken size L for my daughter who is 38 and perfect, just good, beautiful quality, beautiful colors, except the diademe impossible to fix the small horns on it, and the wig is beautiful but at the level of the bangs there is not enough hair, also if not nice together I recommend quality price
Really preatty,Perfect size,It came really fast,the horns doesn’t looks like in the picture
super cute and good quality - the horns didn't come with a headband though and were just clip ons, but they can work.