We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The shipping was fast, at least faster than other items bought from other stores. It took a little bit over a month. The packaging was great,it had some extra bubble wrap so thats always nice! the figure itself is Great and the painting is decent, for the price i couldn't have asked for more. The only problem i have is the positioning of the figure, it may take some time to get it steady sitting (as you can see in one of the photos below) but i will definitely try fix that with some heatgun trying to reposition the legs a bit and it should be ok. That's some great weeb stuff definitely recommended ( ͡° ͜ʖ ͡°)
Very beautiful and original. On the shelf sits like a living. Excellent decoration for home interior!!!!!
The figure came quickly. Not broken, packed really good, that on the road will not break (in the same film in several layers). Scares only the left hand, curved tinplate, but there you can hang a small butterfly or elastic band and will be invisible. Painting is good, thorough (eyes look beautiful). I'm happy with the goods, I recommend the store.
Serious store, received quickly, very well packaged, figurine of good quality, I recommend. Thank you for this sale.
Came with a box as stated but figurine was still in just a bag
It came with the wings separately and they seem a little broken. Nothing super glue cant solve, but it is better just send it with the pieces separated.
finitions pas excellentes mais la figurine reste joli
Отличная фигурка!!! Радует глаз лежа на мониторе)
Добралось в целостности. Все подробности заказа (цена, сроки, качество) освещены в видео с распаковкой по ссылке с одним лишним пробелом - youtu. be/uXwQ5uleElw