We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful !!! I love it
qualité moyenne, tout est transparent
Получила. Все хорошо. Подарок, поэтому не мерила. Ткань блузки легкая. Ткань юбки плотная. В комплекте наклейки знаков на лоб.
ВАУ♡ Думаю так можно описать этот костюм. Думала рубашка из не очень ткани и больше ждала юбку, но и рубашка и юбка удивили, ткань и у того и у того хорошая и приятная к телу, рубашка немного просвечивает и думаю лучше будет смотреться с бежевым или белым топиком чем с черным или цветным как у меня например. В подарок положили булавку для волос и переводные татуировки, очень мило, спасибо♡♡♡♡♡♡
very nice, very beautiful up close, good quality
a bit thin but pretty ,has a factory smell so you'd need to wash or spray febreze , i used a steamer to get wrinkles out , it also comes with a ribbon and hairstick
Замечательно кимоно, дочке очень понравилось!
Delivery 9 days to St. Petersburg! The quality is excellent, a little surprised when I did not find any buttons and a lock. It remains to cope with the strings).
Such as in the pictures, I'm delighted
Fluid and light material, corresponds to the photo and my size. Happy with the product.
BRUSSELS The 07/07/2020 hot RECU thanks SUPER handsome
Krasnoyarsk reached in 20 days. Stitched pretty neat. As a gift the store put the stickers. Very nice.
There was a small smell
Two skirts came, the top did not come. Have made half refund, for this Plus