SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.stasiunakihabara.id
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Free Worldwide Shipping 
wszystko ok
this is sooooo goood!!! its really good quality esp for the price and it arived in just under 2 weeks! i highly recommend this product! (insta ~ @heavens_law)
The tie was f'd up which is very sad :( I really wish i could buy a new one. . . Well the suit on the other hand is nice and all tho ;_;
uniforme igual a la descripcion, la falda es un poco corta pero esta bien.
its perfect in every way! more pics when i get into cosplay
Llegó más rápido de lo que esperaba. Pedí el conjunto con saco y camisa por los detalles de las mangas pero este trae camisa de manga larga sin los detalles. Talla XXL es demasiado grande para alguien de 1.70. El forro del saco es casi plástico, seguro será muy caliente. El color del pantalón es idéntico al original.
The quality is very good, I'm so impressed! However, the skirt is shorter than I thought it would be, but not too bad. And the blazer fits somewhat awkwardly. But both are minor issues and the size of the costume was perfect. The sizing chart is very accurate.
polecam
SHOULDER PADDDDSSS! noice it fits very well the skirt a bit to short tho but then again i got cake lol the fabric felt nice. the shirt on the inside didn't make me sweat and was light the coat is thick but not to thick but thick enough to make you feel comfortable. it felt really smooth. and skirt also felt nice but i would not recommend bending down at all because the skirt was SHORT! also if you are gonna wear said skirt put booty shorts underneath it helps or leggings
Strój przyszedł w całości. Nie brakowało żadnych elementów. Paczka przyszła w szacowanym czasie dostraczenia przesyłki. Materiał jest naprawdę dobrej jakości, szkoda tylko, że nie jest rozciągliwy. Jest trochę większy, niż podany rozmiar.
Arrived quickly and is of very good quality, very happy with my purchase
Besides it taking almost 2 months to get here (and got delayed) I am satisfied with my order. Everything fits. The only slight issue is the skirt is REALLY short.
Great!!
good item, as described
It's just perfect! I'm a fan! The material is very good!
Everything is in perfect condition, was a best shopping ever made
Perfect. Beautiful uniform.
At first I was unsure of the size chart as they didn’t sell any female sizes left . I’m 162cm and I’m size 8 in UK size . So I chose in the male chart the smallest size there was which was S. The shirt and blouse fits just fine - movable in . But the trousers are a bit tight around my thighs .( in which I can tailor myself.) Overall I’m happy with the product thanks :)!!
Love the uniform so much, there are a few small marks but they are barely noticeable. The order arrived sooner than I expected. Instagram —> @coffee.cos_
The quality is good, but the zipper of the tie is broken, and the skirt is too short...
It's ok. Quality not bad, A material is so thin, but generally I'm satisfied. Very fast shipping.
Great quality!
The skirt was a bit short but other than that it’s really good
Really comfortable, I ordered size S I’m 5ft and it fits well. Shipping took around 3 weeks which was reasonable and it looks great! :)
Super cute I love it. I would love it if the jacket would be tailored a little tighter on the waist