Free Worldwide Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It’s very soft and nice , there are quite a few seams loose but it’s not a huge problem
Rather happy with the quality. To see in time at the Zipper. Take a size above the minimum.
Quality rather correct. The zipper looks a little fragile on the other hand. Take a size above.
It never came to me, I'm waiting for my money back
Perfect, good quality of the poleron and equals the photo. Fast shipping.
Very nice Nice
nice product
Great very well done and quite warm
did not receive waited for almost 4 months and store has not replied for refund. the worst experience ive had on here
Unfortunately, the sweatshirt never got to me. Transportation for what reason has been canceled. The store long sent the goods, maybe it was due to the sale of 11.11. The seller did not answer the letters.
The package arrived in perfect condition within the specified time frame. The sweatshirt is polyester, not too thick but looks warm. It has small patches with the symbol on the chest and on a sleeve and a large one on the back. No flaws.
The Cape has arrived well. It's a gift for my son this Christmas so I still don't know if he'll be okay with size or no. When I test it, I'll comment on something if I see it necessary, although the truth that the fabric I think won't last very much. While I'm going to keep writing to follow 3 coins I need for savings in another order what am I going to do now.
Very bad quality)
He's too beautiful! My son will love it. Complies with the description.
Normally I am a M and I took the L i is perfect. The sweatshirt is very hot (I think because both little breathable) though I'm freddolosa so well. The green color i would say it is perfect and the logos as well are well made. Then l'indecisione could be: -Don't know to choose size and I wouldn't go wrong: I am a M with a 3a Cup C/D, the sweatshirt L with a shirt under long-sleeved me shoes perfectly and there I'm pure comfortable so rest assured (Is a zip sweatshirt so don't you expect the felpone long, This comes at a regular trousers waist belt height!); -I don't know if it's worth it for the price: it is worth it, trust me it is not for nothing evil; -Are not convinced/a: well I have preferred the sweatshirt with logo behind that is say more faithful to the Cape AOT pretty that those with logo giant chest. The Cape Don't I would have known that farmene. In last shipments arrived in super time then the store for me is ok!
Excellent product. It wasn't my fault in size but it's very good. Excellent store.
The poleron is very cute, I looked great, the prints are excellent and it came very fast, and the best that's at a good price, I recommend
Very nice the poleron is for gift. It took too little to Chile. But I should have asked for the exact size as it fits a little big. But happy!!
Size too big
Color not at the top size very very small, and there are not all the drawings on the sleeves disappointed!
Nice quality, color And fast delivery. I'm happy with this.
I would have ordered 2XL I'm a little tight and eos that my size is M
Good quality. Soft fabric. Very happy will make a good Christmas gift :)
Très bien
Quick delivery, supplier understood my mistake and sent me desired product. Identical to descent.